Frequently asked questions

Ebb Tide Suites General Information


Phone Number: 609-391-9614 Location: 1001 Little Atlantic Ave. Ocean City, New Jersey 08226 All rooms are non-smoking Parking Clearance Ebb Tide Suites Parking Area: 7’0”




What are your hours of operation?


Open all year-round, Monday-Sunday 24 hours/day




What is check-in/checkout time?


Check in time is 3pm, and checkout time is 11am. This is strictly enforced.




Can I have an early check-in or late checkout?


Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.




Is there parking?


There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.




Can we leave our car in the parking spot after checkout?


No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.




Can we park our car in the parking lot before check-in?


Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.




Is there bike storage?


Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.




Can I smoke on the property?


We are a non-smoking facility.




Do you provide beach tags?


We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.




What types of payment do you accept?


We accept all major credit cards and cash.




Do you have wheelchairs and scooters to rent?


We do not, but we recommend Mobility on Wheels and Diamond Scooters.




Can I make a reservation on the same day I want to check-in?


Yes, but you must call to make the reservation, you cannot do so online.




I just entered all of my information online. How do I know my reservation went through?


You will receive a booking confirmation via e-mail.




As a guest of the Ebb Tide Suites, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?


We do not allow any flotation devices, rafts, etc in the pool.




Are pets allowed?


With the exception of Service Animals, pets are NOT allowed at the Ebb Tide Suites.




Is there an elevator?


Yes, there is a shared elevator.




Can I do laundry here?


Guests can utilize the coin operated laundry room.




Is there somewhere on-site I can grab snacks?


There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Ebb Tide Suites are welcome to it.




Do you have WiFi?


Yes, we offer complimentary WiFi. Please go into your network sets and choose “EbbTideFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.




Are there any connecting rooms?


No, there are no connecting rooms at the Ebb Tide Suites.




I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?


No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.





JOIN OUR MAILING LIST

LOCATIONS

SOCIAL

1001 Little Atlantic Ave, Ocean City, NJ   |    609-391-9614    |    ebbtidessuites@shorebreakresorts.com

EBB TIDE SUITES, LLC © 2019    |    SITE BY SKIGITAL    |    COMPANY POLICY    |    CANCELATION POLICY