Frequently asked questions
Ebb Tide Suites General Information
What are your hours of operation?
Open all year-round, Monday-Sunday 24 hours/day
What is check-in/checkout time?
Can I have an early check-in or late checkout?
Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
Is there parking?
There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.
Can we leave our car in the parking spot after checkout?
No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.
Can we park our car in the parking lot before check-in?
Is there bike storage?
Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.
Can I smoke on the property?
Do you provide beach tags?
What types of payment do you accept?
Do you have wheelchairs and scooters to rent?
Can I make a reservation on the same day I want to check-in?
I just entered all of my information online. How do I know my reservation went through?
As a guest of the Ebb Tide Suites, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?
Are pets allowed?
Is there an elevator?
Can I do laundry here?
Is there somewhere on-site I can grab snacks?
There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Ebb Tide Suites are welcome to it.