BOOK

Question 1

Ebb Tide Suites General Information

Answer

Phone Number: 609-391-9614 Location: 1001 Little Atlantic Ave. Ocean City, New Jersey 08226 All rooms are non-smoking Parking Clearance Ebb Tide Suites Parking Area: 7’0”

Question 2

What are your hours of operation?

Answer

Open all year-round, Monday-Sunday 24 hours/day

Question 3

What is check-in/checkout time?

Answer

Check in time is 3pm, and checkout time is 11am. This is strictly enforced.

Question 4

Can I have an early check-in or late checkout?

Answer

Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.

Question 5

Is there parking?

Answer

There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.

Question 6

Can we leave our car in the parking spot after checkout?

Answer

No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.

Question 7

Can we park our car in the parking lot before check-in?

Answer

Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.

Question 8

Is there bike storage?

Answer

Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.

Question 9

Can I smoke on the property?

Answer

We are a non-smoking facility.

Question 10

Do you provide beach tags?

Answer

We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.

Question 11

What types of payment do you accept?

Answer

We accept all major credit cards and cash.

Question 12

Do you have wheelchairs and scooters to rent?

Answer

We do not, but we recommend Mobility on Wheels and Diamond Scooters.

Question 13

Can I make a reservation on the same day I want to check-in?

Answer

Yes, but you must call to make the reservation, you cannot do so online.

Question 14

I just entered all of my information online. How do I know my reservation went through?

Answer

You will receive a booking confirmation via e-mail.

Question 15

As a guest of the Ebb Tide Suites, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?

Answer

We do not allow any flotation devices, rafts, etc in the pool.

Question 16

Are pets allowed?

Answer

With the exception of Service Animals, pets are NOT allowed at the Ebb Tide Suites.

Question 17

Is there an elevator?

Answer

Yes, there is a shared elevator.

Question 18

Can I do laundry here?

Answer

Guests can utilize the coin operated laundry room.

Question 19

Is there somewhere on-site I can grab snacks?

Answer

There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Ebb Tide Suites are welcome to it.

Question 20

Do you have WiFi?

Answer

Yes, we offer complimentary WiFi. Please go into your network sets and choose “EbbTideFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.

Question 21

Are there any connecting rooms?

Answer

No, there are no connecting rooms at the Ebb Tide Suites.

Question 22

I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?

Answer

No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.